Effective Date: September 16, 2026
Last Updated: September 16, 2026

These Terms of Use (“Terms”) govern your access to and use of the website ipmperformance.com, including any content, functionality, and services offered on or through it (the “Website”), operated by Integrated Packaging Machinery, LLC, a Michigan limited liability company (“IPM,” “we,” “us,” or “our”). Please read these Terms carefully before you use the Website. By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not access or use the Website. These Terms include limitations on IPM’s liability (Section 8) and a one-year limitation on the time to bring claims (Section 12); please read them carefully.

1. Eligibility

The Website is intended for use by business professionals age 18 or older, accessing the site in a business or professional capacity and located in the United States. By using the Website, you represent that you are at least 18 years old and, if you are using the Website on behalf of an organization, that you have authority to bind that organization to these Terms. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

2. What the Website Provides

The Website provides information about IPM’s products, services, capabilities, and industry expertise. It also allows visitors to:

  • Contact IPM through inquiry forms
  • Request spare parts, technical support, or an uptime audit
  • Upload files such as photographs, documents, or drawings in support of an inquiry
  • Interact with IPM through a chat widget when active
  • Apply for open positions through IPM’s external applicant tracking system
  • Review case studies, articles, and other content

The Website is provided as a resource. Any specifications, recommendations, or quotes generated in response to an inquiry are preliminary until confirmed in a written proposal or purchase order.

We may withdraw or amend the Website, and any service or material we provide on it, in our sole discretion without notice, and we will not be liable if all or any part of the Website is unavailable at any time. The content of the Website is not necessarily complete or up to date, and we are under no obligation to update it.

3. Intellectual Property

The Website and all content it contains, including text, graphics, logos, product images, videos, case studies, articles, software, and design elements, are owned by IPM or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may view, print, and share links to Website content for your own internal, non-commercial business evaluation purposes. Any other use, including reproduction, modification, distribution, republication, or creation of derivative works, requires IPM’s prior written permission. You must not delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website. No right, title, or interest in the Website or its content is transferred to you, and all rights not expressly granted are reserved by IPM.

“IPM,” “Integrated Packaging Machinery,” the IPM logo, and other IPM product and service names are trademarks of IPM. All other trademarks referenced on the Website are the property of their respective owners.

You may link to our homepage, provided you do so in a way that is fair and legal and does not suggest any form of association, approval, or endorsement by IPM. You must not frame the Website or cause any portion of it to be displayed on another site without our written consent.

4. Acceptable Use

When using the Website, you agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms
  • Scrape, crawl, spider, harvest, or otherwise use automated tools (including AI training or data collection tools) to extract data from the Website beyond what search-engine crawlers do under generally accepted practices
  • Attempt to gain unauthorized access to any portion of the Website, other user’s accounts or submissions, or any related systems
  • Reverse engineer, decompile, or attempt to derive the source code of any software on the Website
  • Interfere with or disrupt the Website’s operation, security, or performance, including by introducing viruses, worms, or other harmful code or by means of a denial-of-service attack
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Upload or submit any content that is unlawful, defamatory, harassing, or infringes the rights of others
  • Use the Website to send unsolicited commercial messages, phishing attempts, or other prohibited communications
  • Copy, resell, or commercially exploit any part of the Website without IPM’s express written permission

5. Your Submissions

When you submit information to us through the Website — including through contact forms, spare parts and technical support forms, uptime audit requests, chat conversations, and uploaded files — you represent and warrant that:

  • You have the right to submit the information and materials, including any uploaded files, photos, drawings, or documents
  • The information you submit is accurate to the best of your knowledge
  • You have obtained any necessary consents from other individuals whose information is included in your submission (for example, a colleague’s name or contact information)
  • Your submission does not violate any applicable law, contractual obligation, or third-party right (including confidentiality obligations to your employer or a customer)

IPM is not responsible for the confidentiality or protection of information you submit that you were not authorized to share. If you are unsure whether you can share information (for example, plant-floor photographs or equipment details that may be considered confidential by your employer), do not submit it through the Website; contact us by phone instead. Do not submit sensitive personal information (such as government identification numbers, financial account numbers, or health information) through the Website.

6. License to Content You Submit

By submitting content to IPM through the Website — including photographs, drawings, documents, part numbers, equipment details, and chat conversations — you grant IPM and its service providers a non-exclusive, worldwide, royalty-free license to use, reproduce, store, transmit, and display that content for the purpose of:

  • Responding to your inquiry and providing the products or services you requested
  • Diagnosing technical issues, sourcing parts, or performing service work described in your submission
  • Coordinating with IPM’s suppliers, partners, or service providers to fulfill the request
  • Retaining records of the inquiry and its resolution for customer service, warranty, and compliance purposes

IPM will not use your submitted content for marketing, publicity, case studies, or other public purposes without your separate express permission.

You retain ownership of any intellectual property rights in the content you submit. This license terminates when the content is no longer needed for the purposes above, subject to our data retention practices described in our Privacy Policy.

If you provide IPM with suggestions, ideas, or feedback about the Website or our products or services, IPM may use them without restriction or compensation to you.

7. Information About You and Your Visits to the Website

All information we collect on the Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. Our Privacy Policy describes the cookies and tracking technologies used on the Website, the consent banner through which you control them, and how to opt out of the sale or sharing of your personal information.

8. Disclaimers and Limitation of Liability

Website provided “as is”

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PROVIDED BY LAW, IPM DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND NEITHER IPM NOR ANY PERSON ASSOCIATED WITH IPM MAKES ANY WARRANTY OR REPRESENTATION AS TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENT. IPM DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY VIRUSES, DENIAL-OF-SERVICE ATTACKS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR EQUIPMENT DUE TO YOUR USE OF THE WEBSITE.

No engineering or professional advice through the Website

Information published on the Website, and preliminary responses to inquiries submitted through the Website, are provided for general informational purposes. They are not a substitute for an engineered specification, a formal proposal, or a signed purchase order. Any packaging line design decisions, equipment selections, or operational changes should be based on a formal written engagement with IPM, not on Website content or informal chat, email, or form-response communications. Any reliance you place on Website content is at your own risk.

Content provided by third parties, including customer case studies, testimonials, and supplier materials, reflects the views and responsibility of those third parties and not necessarily those of IPM, and IPM is not responsible for its accuracy.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IPM AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, UNDER ANY LEGAL THEORY (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE), ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITE LINKED TO IT, OR ANY CONTENT OBTAINED THROUGH THE WEBSITE, EVEN IF FORESEEABLE OR IF IPM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COLLECTIVE AGGREGATE LIABILITY OF IPM AND THE PARTIES IDENTIFIED ABOVE (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE TOTAL FEES PAID BY YOU TO IPM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The above limitations do not apply to liability that cannot be limited under applicable law, or to IPM’s obligations under a separately signed written contract with you (such as a purchase order, master services agreement, or warranty agreement), which are governed by their own terms.

9. Indemnification

You agree to indemnify, defend, and hold harmless IPM and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, agents, successors and assigns from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Website in violation of these Terms or applicable law
  • Your submissions to the Website, including any breach of the representations and warranties in Section 5
  • Any content or information you upload that you were not authorized to share
  • Your infringement of any third-party right, including intellectual property or privacy rights
  • Your use of the Website, its content, or any information obtained from the Website other than as expressly authorized in these Terms

10. Third-Party Links and Services

The Website may contain links to third-party websites or integrate with third-party services (for example, YouTube video embeds, LinkedIn, SaaShr for applicant tracking, chat services). These are provided for convenience only. IPM does not control and is not responsible for the content, privacy practices, or terms of these third-party sites or services. Your interactions with third parties are governed by their own terms and privacy policies.

11. Termination

IPM may suspend or terminate your access to the Website at any time, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Website ends immediately. The following sections survive termination: 3 (Intellectual Property), 5 (Your Submissions), 6 (License to Content You Submit), 8 (Disclaimers and Limitation of Liability), 9 (Indemnification), 12 (Governing Law, Jurisdiction, and Limitation on Time to File Claims), and 14 (General Terms).

IPM may also take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Website, and may disclose your identity or other information about you to a third party who claims that material you submitted violates their rights, or to law enforcement or a court where required.

12. Governing Law, Jurisdiction, and Limitation on Time to File Claims

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws principles. You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in Kent County, Michigan, and you consent to the personal jurisdiction of those courts and waive any objection to the exercise of jurisdiction over you by, or to venue in, those courts. IPM retains the right to bring any action against you for breach of these Terms in the courts of your state or country of residence.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

13. Changes to These Terms

IPM may update these Terms from time to time. When we make material changes, we will update the “Last Updated” date at the top of these Terms and, where appropriate, provide additional notice through the Website or by other means. All changes are effective when we post them. You are expected to check this page periodically so you are aware of any changes, and your continued use of the Website after changes are posted indicates your acceptance of the updated Terms.

14. General Terms

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and IPM regarding your use of the Website. They supersede any prior agreements between you and IPM regarding the Website. This does not affect any separately signed written contract between you and IPM (such as a purchase order or master services agreement), which is governed by its own terms.

Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited to the minimum extent necessary and the remaining provisions will remain in full force and effect.

No waiver. IPM’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment. You may not assign or transfer these Terms or your rights under them without IPM’s prior written consent. IPM may assign or transfer these Terms without restriction.

Relationship. These Terms do not create any partnership, agency, joint venture, or employment relationship between you and IPM.

15. Contact Us

For questions about these Terms of Use, contact us at:

Integrated Packaging Machinery, LLCAttn: Legal
801 Fox Row Court NERockford, MI 49341United States
Phone: (616) 531-7758Email: privacy@ipmperformance.com